An AI chatbot that
answers instead of you

Scope depends on the channels, integrations and business rules the assistant must follow. A website-only assistant is usually faster than a multi-channel assistant connected to CRM and order systems.

A simple chatbot with your business information — 5–7 days. With CRM integration and complex logic — 2–3 weeks. You can see a working demo in the first week before making a final decision.

Modern LLM models (Claude, GPT-4, Gemini) work in English, Lithuanian, Russian and most European languages out of the box. Automatic language detection is available — the chatbot replies in the language the customer writes in.

Website (iframe or widget), Facebook Messenger, WhatsApp Business, Telegram, Instagram DM, Viber. One chatbot can operate across multiple channels simultaneously with centralised conversation management.

Yes. We integrate with HubSpot, Pipedrive, Salesforce, Bitrix24 and any system with a REST API. The chatbot can check order status, create contacts and assign leads to the right sales rep.

Configurable escalation logic: the chatbot informs the customer it is transferring to a human, creates a support ticket and notifies the operator. It never fabricates answers — it only works with the information you provide.

Yes. RAG (retrieval-augmented generation) architecture allows the chatbot to search your product catalogue, availability, attributes and descriptions. Customers can ask "do you have X?" and receive an accurate answer from your catalogue.

Yes. All WebEdge chatbots are built to GDPR standards. On-premise deployment on your own servers is available so customer data never leaves your infrastructure. We provide a data processing agreement.